VIVA True Stories - VIVA put my mind at rest
VIVA customers: Alan Dovey & Jane Allen - Where and what they bought: Apartment in Elviria - Their dream: A holiday home that could be rented to family and friends.
“I had been dreaming of buying a property on the Sunshine Coast for many years, attracted by the regular flights from the UK, year-round sunshine and warm, friendly people. As I was rapidly approaching my 40th birthday, I decided to attend a convention at the Birmingham NEC about buying property abroad. My partner and I met a pleasant man from VIVA who offered to arrange accommodation for us while we visited Marbella to view properties.
The following month we flew out and viewed some properties. Mike (our VIVA advisor) showed us a selection, and we eventually fell in love with an apartment in Elviria, just up the hills from Nikki Beach. There are great golf courses near by, the bars and restaurants of Puerto Banus to enjoy, and fantastic surrounding areas like Granada to explore.
However, this is where my personal problem began! In the UK, I work as a Consultant Psychotherapist so I have a good understanding of how our beliefs play a major role in directing our emotions and behaviour. But even with this knowledge, I could not challenge my negative thoughts driven by some of the stories I had heard or read about buying property abroad and how things can go badly wrong. Mike was excellent in offering support and even introduced me to a mortgage advisor and solicitor. Their attitude and reassurance were superb and this helped me to challenge my negative thoughts and move forward with my purchase.
"The process could not have been easier with the solicitor keeping me up to date by e-mail and always responding to my worries in a structured and positive way."
The process could not have been easier with the solicitor keeping me up to date by e-mail and always responding to my worries in a structured and positive way. And the VIVA Homecare team have been brilliant, putting us in touch with electricians, cleaners and so on.
In summary, I would probably have never bought my dream home had it not been for the professional attitude of VIVA, and the way in which they gave me the information I needed, when I needed it in a clear and rational manner. I have bought more than six properties throughout my life in the UK and my Spanish purchase was by far the easiest and least stressful. I now enjoy regular visits to one of the most beautiful areas in the world (I have travelled a great deal) and could not have achieved this without VIVA and their dedicated, friendly and professional team.”