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We're here to create the perfect viewing schedule for your visit

Customer Services Lets show you how
The VIVA team speak all major European languages Flags
1

Your criteria

Let us know what's most important to you, to make the very best of your valuable time.

Property Type

Apartment or Villa? Finca or Townhouse? Want to keep your options open? Require something a touch different? We're here to handle every request. 

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Preferred Areas

Coast or inland? East or west? Hillside or beach? Do you already have a preference? Would you like to know more? We have all the options.  

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Budget Price

Our absolute goal is to present properties that offer great value for money, are affordable and at the optimum price that works today and long into the future.

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Use & Needs

What do you expect and desire from your new home? What are your own individual requirements? Our only goal is to fulfil all your expectations.

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Buying Options

Are you seeking to relocate permanently? Rewarding yourself with a dream holiday home? Looking for an unbeatable investment? Or something else?

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1. Your criteria Video

Finding what is most important to you

"We'll find you the very best home!
It's absolutely one of those things that we just do...
better than anyone else"

Joe Tucker

Meet Conny Merkel a VIVA Customer Services starter back in 1998
conny@yourviva.com

Joe Tucker
2

Your viewing schedule

You decide exactly how, where and what to view, we'll get to work and make it happen.

Single Viewing

Know exactly the property you are looking for? Just curious to see that single property that's caught your eye? A local resident with limited time to view? 

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Multiple Viewings

Are you all set and ready with a refined list of prospects to see? Or would you prefer us to tailor a range of options and appointments to view? 

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Dedicated Viewing Trip

VIVA is unique over 18 years, in having successfully created and guided many thousands of clients over 3-day, or longer, viewing and fact-finding trips.

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Interagency Viewing

VIVA's vast portfolio of listings is far in excess of any other agency, but if we don't have it, we'll go straight out and find out who does. 

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Property Market Review

Want a view on the current market? Interested in looking to the future? Want to know what's hot and what's not? We'll ensure you are kept right up to date.

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2. Your viewing schedule

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"With VIVA you'll certainly see everything the Coast has
to offer, and that's a promise
we keep every single day"

Victoria Atkins

Say hello to Victoria Atkins a VIVA Customer Services beginner in 2012
victoria@yourviva.com

Victoria Atkins
3

Your visit

We welcome you to our Sunshine Coast, we'll ensure your stay is relaxed and enjoyable.

Personal Itinerary

Want to make the best use of your time? Set your own pace? Ensure you meet all the goals of your visit? We can help you organise everything...

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Flight Booking

Taking a dedicated VIVA viewing trip? Or just want that extra bit of help? We advise on and confirm flight bookings throughout Europe for all our clients...

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Airport Pick Up

Want to hit the ground running? Free from hassle? Do we have your viewings planned? Don't need a car on this visit? We'll be there to meet you...

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Car hire

Adding extra days to your viewing schedule? Including a holiday break? myVIVA users get great discounted car rental rates, let us find you a quote...

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Hotel Reservation

Looking for the perfect place to stay? On a budget or a special treat? Hotel or Holiday Apartment? We find myVIVA users the very best direct rates.

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3. Your visit Video

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"It's our passion to ensure your visit lives up to - and
beyond - all your expectations of our service"

Elena Amez

Say hola to Elena Amez a VIVA Customer Services starter back in 2005
elena@yourviva.com

Elena Amez
4

Your independent advisors

You're in safe hands, we'll refer you to only the very best impartial and professional advisors.

Financial

Need to open a bank account? Want to consider a mortgage? We only work in collaboration with blue chip High Street banks and financial advisors.

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Homecare Support

Renowned for our customer service, after sales advice and care, we are always available today, tomorrow and long after you have moved into your new home.

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Property Management

Seeking holiday rental income? Want help with your cleaning? Is it a gardener or pool maintenance you need? Who to choose from hundreds of property management companies?

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General Services

Wish to consult an Architect? Want to talk to a Builder? Need a Landscape Gardener or Interior Decorator? We know where to turn. 

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"As over 70,000 people have viewed with VIVA, we can
safely say our referrals are tried and tested"

Greig Hayes

Meet Greig Hayes - VIVA Client Services Director - a veteran from 2009
greig@yourviva.com

Greig Hayes
5

Your purchase

Our promise is to ensure you'll find things simple, safe, helpful and entirely transparent.

Price Guarantee

VIVA's sales consultants work solely in their buyer's interests. Price negotiation to the lowest acceptable and possible price is an absolute VIVA guarantee.

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Buyers Charter

VIVA agrees with its Buyers to operate at all times to a set of guaranteed service levels. Our charter is central to the ethos of our company and its business practice.  

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Contract Administration

Upon purchase our administration department liaises with all parties involved in a transaction and their advice and support is available daily right up to completion.

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Complaints Policy

If you have a complaint, we'd like to know immediately. No issue or concern is too small, and we promise a quick and personal response from our Managing Director.

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Offers & Incentives

If you haven't already, then register now as a myVIVA user. We offer dozens of benefits, offers and incentives to both viewing clients and buyers. Don't miss out.

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5. Your purchase Video

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"From your first enquiry, and whenever you need us,
we'll be here for you every step of the way"

Marie Piekarczyk

Say hello to Marie Piekarczyk a VIVA Customer Services newbie from 2014 
marie@yourviva.com

Marie Piekarczyk
6

Your lifestyle

Last but not least, let's all ensure you'll experience a fabulous life and future 'en España'.

Living & Leisure

The Costa del Sol has it all, an array of lifestyle choices unmatched anywhere else in the world. Whatever your age or your interests, it's here.

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Work & Business

Need advice on employment? Want to bring your business acumen and skills to the Coast? Looking for an entirely new future and opportunities to match?

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Sport & Health

We have an unmatched microclimate. We offer wonderfully clean air and seemingly endless sunshine. Your health and wellbeing are off to a great start.

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Family & Education

A wonderful place to bring up a young family. Quite the best place to have your grown up family come to visit. Enjoy the best of both worlds.

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Remember... Only VIVA

Can you see the difference in VIVA? Can you see how we look far beyond the sale of a property to fulfil all our clients' needs and requirements?

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6. Your lifestyle Video

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"You are unique and entirely individual, we'll help you to
find the lifestyle to match"

Susanne Nielsen

Say hola to Susanne Nielsen, a VIVA Customer Services
beginner all the way back to 2000
susanne@yourviva.com

Susanne Neilsen
End
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